Terms & Conditions
These terms are the agreement between you and Muna Belleza FZ-LLC (“we”, “us”) when you use munabelleza.ae or buy from us. We’ve kept them as plain as we can. By using the website or placing an order, you agree to them.
Who can order
You must be 18 or over and able to enter into a binding contract.
Products and prices
- Our products are for external use only, as directed on the label. Check the ingredient list on the product page and do a patch test before first use.
- We keep descriptions, ingredients, images and prices accurate. Packaging can change between batches, and photos are for illustration.
- Prices are in UAE dirhams (AED) and can change, but you pay the price shown when you placed your order.
- If we find a pricing or description error after you order, we’ll contact you and you can cancel for a full refund.
Orders and payment
Your order is an offer to buy. The contract starts when we confirm your order by email. We may refuse or cancel an order, with a full refund, if a product is out of stock, a price was clearly wrong, or we suspect fraud.
- Card: processed securely by Stripe and charged in full when you order. We never see or store your full card details.
- Cash on delivery: an AED 20 fee applies and is shown at checkout before you confirm.
Delivery, returns and cancellations
Delivery times, areas and costs are on our Shipping & Delivery page. Returns, refunds and cancellations follow our Return & Refund page. Delivery times are estimates, and we aren’t responsible for delays outside our control, such as courier disruption, bad weather or public holidays.
Your account
Keep your password private. You’re responsible for activity on your account, so tell us straight away if you think someone else has used it.
Reviews
Reviews must be honest, based on your own experience, and free of offensive or unlawful content. By posting one, you allow us to show it on our website. We may remove reviews that break these rules, but never just because they’re negative.
Our content and other websites
The text, images, logos and design of this website belong to Muna Belleza or are used with permission. Please don’t copy or reuse them commercially without our written consent. We may link to other websites, such as social media, but we don’t control their content or privacy practices.
Limitation of liability
Nothing in these terms limits your rights under UAE consumer protection law. As far as the law allows, we aren’t liable for loss caused by using a product other than as directed, an individual reaction to a listed ingredient, or delays outside our control. Where we are liable, it’s limited to the amount you paid for the product concerned.
Governing law
These terms are governed by the laws of the United Arab Emirates, and any dispute will be handled by UAE courts.
Changes to these terms
We may update these terms from time to time. The version on this page when you place an order applies to that order.
Questions?
Email info@munabelleza.ae or visit our Contact page. How we handle your data is explained in our Privacy Policy.