Privacy Policy
This policy explains what personal information Muna Belleza FZ-LLC collects when you use munabelleza.ae, why we need it and the choices you have. We collect only what we need to deliver your order and help you, and we never sell your data. UAE law applies.
Last updated: 14 October 2026
What we collect
Details you give us when you order, create an account, message us, sign up for emails or apply to our affiliate program:
- your name, email address and phone number
- billing and delivery addresses
- account login details (your password is encrypted, so we can’t read it)
- your order history
- anything you share in a message, such as your skin type or a product photo
Technical details recorded when you visit: your IP address, device and browser type, the pages you view, and your approximate location based on your IP address.
Card details go directly to our payment provider, Stripe. They are never stored on our website or seen by our team.
How we use it
- to process, deliver and support your orders, including confirmations and tracking
- to answer your questions and give product advice
- to manage your account
- to prevent fraud and keep the website secure
- to improve our website and product range
- to review affiliate applications, track referrals and pay commission
- to send marketing emails, only if you’ve agreed. Every one has an unsubscribe link. Order and delivery emails aren’t marketing, so you’ll still receive them
- to meet our legal and tax obligations
Who we share it with
Only with companies that help us run the shop, and only what they need:
- Stripe, to take card payments
- delivery couriers, who need your name, address and phone number
- our website hosting and email providers
- WhatsApp (Meta), when you choose to message us there
- analytics and advertising platforms such as Google Analytics or Meta ads, if we use them
- government or legal authorities, only where the law requires it
Some of these providers may store data outside the UAE, for example in the European Union or the United States. We choose established providers and take reasonable steps to protect your data wherever it’s processed.
Cookies
Cookies are small files saved by your browser. We use them to keep items in your basket and keep you signed in (the shop needs these to work), remember your preferences, understand how the site is used, and measure our advertising. You can block or delete cookies in your browser settings, but the basket and checkout won’t work without the essential ones.
How long we keep it
Only as long as we need it: to provide our service, keep the order records required for accounting and tax, and resolve any disputes. After that, we delete it or make it anonymous.
How we protect it
The website uses an encrypted HTTPS connection, and only the people who need customer information to run the shop can access it.
Your rights
Depending on where you live, you can ask us to:
- give you a copy of the personal data we hold about you
- correct anything that’s wrong or out of date
- delete your data, where we aren’t required to keep it
- stop or limit how we use it, including for marketing
- send your data to you in a portable format
Email your request to info@munabelleza.ae. We may need to confirm your identity first.
Children
Our website isn’t intended for children. You must be 18 or over to place an order, and we don’t knowingly collect information from children.
Changes to this policy
We may update this policy when our services or the law change. The date at the top shows the latest version.
Questions?
Email us or visit our Contact page. Our Terms & Conditions cover the rest of our agreement with you.